Refund policy

Eligibility for Returns:

We stand behind the craftsmanship of our anchors. Returns are accepted within 7 days of delivery, provided the anchor is unused and in its original packaging.

Return Shipping:

Customers are responsible for return shipping arrangements unless the product is defective or damaged upon arrival.

Refunds:

Once we receive and inspect your returned anchor, a refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your account, depending on your bank or card issuer.

How to Start a Return:

To begin a return, simply reach out with your order number and reason for return. Our Contact Us page provides multiple ways to connect with us, and we’ll be glad to assist you.